Associate Field Mechanic
Locations: Nashville, TN
Paid position
Full-time, Part-time, Temporary
Nomads MMS offers a better opportunity for powersports industry professionals who desire a more satisfying career. In 2016, Nomads was born when it served it's first customer on the side of a busy highway out of a small car trunk and a small box of tools. Since then, the innovation, satisfaction, adventure and 1000's of valued customer/mechanic relationships have blossomed into a new culture of service for motorcycle owners and their preferred mechanic. It’s time to rethink, upgrade and love your career again with Nomads Mobile Motorcycle Service.
Job Duties and responsibilities:
- Assist lead field mechanic in customer relations, motorcycle repair and services: be proficient in motorcycle mechanical procedures on all major motorcycle systems (service for engine, brakes, suspension, electrical, cooling, frame, fuel and air, transmission, drivetrain, tires and wheels
- Operate and Drive Service Vehicle to and from appointments: Daily Plan Routing, Research and divert route accordingly to avoid delays and hazards and size restrictive roadblocks, Practice safe and efficient driving techniques, Competent in all vehicle maneuverability (forward, reverse, cornering, parking), Monitor vehicle operational gauge measurements for acceptable service ranges, Understand emergency maneuvers and vehicle max capabilities, Full understanding and knowledge of all major vehicle operation systems
- Able to load and unload and physically manage a wide variety of small, medium and large motorcycles and trikes, including sport, cruisers, dirt, adventure, road, etc.
- Present Nomads brand to customers and be knowledgeable of all company policies, practices and procedures
- Business and Marketing Events: Assigned Duties as needed
- Take direction and abide by managerial oversight, Ability to receive and give feedback to improve overall business functionality for customer expectations and stakeholder agenda,
- Business and Company Training Attendance: Safety, Contracts and agreements, Permissions, All Roles and Duties supportive training, Associate Position Promotional Training
- Staff Support: parts runner, grocery shopping, food ordering, project and small event budgeting, small purchase and expense management, business card holder responsibility, equipment security and reporting
Ideal Candidate attributes:
- Motorcycle Mechanic Certification
- Valid Motorcycle License
- Motorcycle Safety Course Certification
- Previous work experience in customer relations, office management, mechanic work or assistant roles
- Lover of all things motorcycles and ridership culture
- Positive and humble attitude
- Problem solving oriented and cool under pressure
- Proficient listening, speaking, reading and writing skills
- Team player and ability to contribute with compassion and compromise
- Always hungry to learn, be more productive and find and execute efficiencies
- Value Nomads MMS brand culture and company direction
- Ready to help when called upon
- Able to manage personal and work life balance
- Execute productive work time management
- Willingness to be coached and implement performance improvement procedures
Position Requirements:
- Legal to work in US
- High School Diploma or Degree Certificate
- Preferred 2yr Associates degree or equal experience
- Preferred GPA 3.0 or higher
- Valid US Drivers License
- Pass DOT Driving record
- Pass Drug Screen
- Pass DOT Physical Exam
- Travel 0-10% Required
- Over 18
- 2-5 Years Work Experience
- Ability to lift 75 lbs
- No Felony Charges on record, No crime in past 5 years
- Pass LTI English Language Proficiency Test if required
Job Benefits and Compensation
- Student loan payback program
- Relocation/Sign-on bonus
- Flexible schedule and vacation options
- Salary/Pay range ($15hr - $35hr)
- Company attire, work tools and PPE provided
- Insurance Benefits
- Paid Training Time
- Nomads Stock Profit Sharing Options
Nomads Mobile Motorcycle Service LLC is an equal opportunity employer that pledges to not discriminate against candidates based on race, color, religion, sex, national origin, age, disability or genetic information and abides by all local, state and federal employment laws.